ServiceXPro.Ai

🧩 Overview

Our team developed a custom operations management system for a professional rug cleaning company, designed to automate every stage of the cleaning lifecycle — from lead generation to delivery.

This platform brings together GoHighLevel CRM (for automated lead flow), GetCircuit (for pickup and delivery scheduling), and a custom-built Next.js + Node.js application that manages task assignments, tracking, and reporting.

🎥 Full Workflow Demo: Watch on Loom

🎯 Project Objectives

• Create a centralized digital workflow for rug cleaning operations.
  
• Integrate lead generation and logistics platforms seamlessly.
  
• Enable role-based task assignment and tracking for all team members.
  
• Improve accountability, efficiency, and customer transparency.
  

⚙️ Core Features

🧾 1. Task-Based Service Structure

Every service (e.g., Premium Rug Clean) is broken down into predefined operational steps:

1. Pick Up Item
   
2. Intake & Precheck
   
3. Cleaning
   
4. Drying
   
5. Quality Assurance
   
6. QA Follow-up
   
7. Delivery
   

Each task can be assigned to a specific user, with real-time status tracking and performance visibility.

🖼️ Example UI:
 

🧠 2. Lead Capture via GoHighLevel

• Leads are automatically synced from GoHighLevel CRM.
  
• Each new lead triggers a service workflow inside the system.
  
• Customer details and requested services are pre-filled for the operations team.
  

🚚 3. Pickup Scheduling via GetCircuit

• Integrated with GetCircuit API for optimized pickup and delivery routing.
  
• Drivers receive notifications with customer addresses and directions.
  

🧴 4. Precheck, Cleaning & QA Tracking

• Each rug undergoes barcode tagging, pre-inspection, and photo logging.
  
• Cleaning technicians record durations, chemicals used, and before/after photos.
  
• QA staff compare pre-clean vs. post-clean images before approval.
  

📦 5. Delivery & Performance Analytics

• Once approved, deliveries are automatically scheduled.
  
• The admin dashboard tracks order progress and staff performance in real-time.
  
• Reports and files are auto-stored for audit and quality monitoring.
  

🧰 Technology Stack

🏁 Results

✅ Fully automated workflow from lead to delivery
✅ 60% reduction in manual follow-ups
✅ Real-time visibility across all departments
✅ Improved task accountability and faster turnaround times

🔗 See It in Action

🎥 Watch Full Demo →